hbiji's Privacy Policy
Your personal information is very important to us. Here is a complete description of how hbiji collects, processes, and keeps your information secure.
This privacy policy applies to the use of the hbiji website (https://hbiji.cam). By using the platform, you agree to the terms described in this policy.
Introduction
hbiji ("we", "our", "platform") places the highest importance on your personal privacy. The purpose of this privacy policy is to clearly inform you how hbiji collects your personal information, for what purposes that information is used, how long it is stored, and what steps we take to protect your information.
This policy applies to all users — registered members, guest users, and anyone who uses the hbiji website or services. By using our platform, you are considered to have given your consent to the terms of this privacy policy.
hbiji believes that transparency and trustworthiness are the core foundation of a successful online platform. That is why we always strive to be honest and transparent with our users.
What Information We Collect
hbiji may collect the following types of personal information:
2.1 Information Provided at Registration
- Full name and username
- Email address
- Date of birth (for age verification)
- Residential address
- National ID or passport details (where applicable for identity verification)
2.2 Financial Transaction Information
- Payment method details (bKash, Nagad, Rocket numbers)
- Deposit and withdrawal history
- Transaction amounts and times
2.3 Automatically Collected Information
- IP address and device type
- Browser type and version
- Website usage patterns and page visit information
- Login times and session duration
- Gaming activity logs
How We Use Your Information
hbiji uses collected information for the following legitimate purposes:
3.1 Account Management and Service Delivery
Your information is essential for creating, managing, and securing your account. We use it to track your gaming history, apply bonuses, and process payments.
3.2 Identity and Age Verification
We verify your identity and age to ensure a safe gaming environment and to prevent fraud. hbiji provides services only to users aged 21 or above.
3.3 Customer Support
Your information is used to respond to your complaints or questions and to provide 24/7 live chat support.
3.4 Security and Fraud Prevention
Information is analyzed to detect and prevent illegal activities such as unauthorized access, manipulation, and money laundering.
3.5 Service Improvement
We analyze overall usage data to further improve the user experience, add new features, and enhance the platform's functionality.
3.6 Marketing Communications
With your consent, we may notify you by email about relevant offers, bonuses, and updates. You can opt out of these communications at any time.
Information Storage and Security
hbiji takes the highest technical and organizational measures to protect your personal information.
4.1 Encryption Technology
Our platform uses SSL (Secure Socket Layer) encryption, which keeps all information transmitted between your browser and our servers secure. Sensitive financial information is protected by an additional layer of encryption.
4.2 Secure Server Infrastructure
Our data is stored in secure data centers where firewalls, intrusion detection systems, and regular security audits are maintained.
4.3 Data Retention Period
We may retain your information for as long as your account is active and for the period required to meet applicable legal obligations after it is closed. Once legal requirements have been fulfilled, data is securely deleted.
4.4 Access Controls
Only authorized personnel can access your personal information, and they are bound by strict confidentiality agreements.
Sharing Information with Third Parties
hbiji does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Payment Service Providers
To process financial transactions, we share necessary information with payment partners such as bKash, Nagad, and Rocket. This information is used solely for the purpose of completing transactions.
5.2 Technology and Service Providers
Technology partners that assist in operating our platform (such as game providers and cloud services) receive only the limited information necessary for their specific responsibilities and are bound by strict confidentiality agreements.
5.3 Legal Obligations
If disclosure of information is required under a court order, a lawful request from an investigating authority, or applicable law, we will fulfill that obligation.
5.4 Business Transfers
In the event of a business merger or acquisition, user information may be transferred, but the new entity will also be bound by the terms of this privacy policy.
Cookies and Tracking Technologies
The hbiji website uses cookies and similar tracking technologies to improve your browsing experience.
6.1 Essential Cookies
These cookies are essential for the basic functionality of the website — such as maintaining your session, saving your login state, and keeping security features active. Without these cookies, the website does not function properly.
6.2 Functionality Cookies
These cookies are used to remember your preferred language, game settings, and other personalized settings.
6.3 Analytical Cookies
These cookies are used to understand website traffic, page views, and user behavior. This helps us improve our services.
6.4 Cookie Controls
You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may limit some functionality of the website.
Your Rights
hbiji recognizes and respects the following rights you have over your personal information:
7.1 Right to Access Information
You may request a copy of what information we hold about you. We will try to respond to this request within 30 days.
7.2 Right to Correct Information
If any information we hold about you is incorrect or incomplete, you may request a correction.
7.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, we may have a legal obligation to retain some information due to legal requirements.
7.4 Right to Stop Marketing Communications
You may stop receiving promotional emails at any time. This can be done by contacting our support team or through the unsubscribe link in the email.
7.5 Right to Submit a Complaint
If you believe your privacy rights have been violated, please contact us directly. We will resolve your complaint quickly and effectively.
Privacy of Minors
hbiji strictly provides services to individuals aged 21 or above. We do not knowingly collect personal information from individuals under the age of 21.
We verify age at registration, and if a user creates an account using false information and it is later found that they are under 21, that account will be closed immediately and all associated information will be deleted.
If a parent or guardian notices that their minor child is using hbiji, please contact us immediately.
Changes to This Policy
hbiji may update this privacy policy from time to time. Amendments to this policy may be necessary due to changes in the nature of the service, new legal obligations, or technological developments.
For any significant changes, we will:
- Post a prominent notice on the website
- Notify registered users by email
- Update the "Last Updated" date at the top of the page
If you continue to use the platform after changes have been made, you will be considered to have agreed to the new policy. We recommend that you check this page regularly.
Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
Email: [email protected]
Live Chat: Support in Bengali is available 24/7 via live chat.
We will try to resolve your request as quickly as possible, generally within 7 business days.
Thank you for trusting hbiji. We are always committed to protecting your privacy and information.
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