hbiji Terms and Conditions

1 General Provisions and Definitions

The following words and terms used in these terms and conditions carry specific meanings. It is important to understand these definitions in order to interpret these terms correctly.

1.1 Key Definitions

• "Platform" refers to the hbiji website, mobile version, and all related services.
• "User" refers to any person who has registered for or is using the hbiji platform.
• "Account" refers to a user's registered profile.
• "Gaming Funds" refers to the money held in a user's account.
• "Bonus" refers to any promotional benefit offered by hbiji.
• "Wagering Requirement" refers to the condition of placing a specified amount of bets before a bonus can be withdrawn.

1.2 Applicability of Terms

These terms and conditions apply to all users in connection with the hbiji platform. By accessing, browsing, or using the platform, you automatically agree to these terms. hbiji reserves the right to change these terms at any time.

2 Eligibility and Account Registration

2.1 Registration Requirements

To create an account on hbiji, you must meet the following conditions:

• You must be at least 21 years of age.
• You must not reside in any country or region where online gaming is prohibited by law.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Each user may create only one account. Creating multiple accounts is strictly prohibited.
• You are joining this platform voluntarily and of your own accord.

2.2 Identity Verification (KYC)

hbiji may verify a user's identity at any time. For this purpose, you may be asked to submit a National ID Card (NID), passport, or other valid government-issued document. Deposits or withdrawals may be temporarily suspended until the verification process is complete.

2.3 Accuracy of Registration Information

You confirm that the name, date of birth, mobile number, and other information provided at registration are entirely truthful. An account created with false information will be closed immediately and all funds may be forfeited.

3 Account Security and Responsibility

The security of your account is entirely your responsibility. You must follow the guidelines below:

• Keep your username and password completely confidential and do not share them with anyone.
• Use a strong and unique password and change it regularly.
• You are fully responsible for all activity on your account.
• If you notice any unauthorized access or suspicious activity on your account, notify hbiji support immediately.
• Placing bets on behalf of others or using other people's funds is prohibited.

hbiji will never ask for your password via email, phone, or message. If you receive any such communication, treat it as fraudulent.

4 Deposit and Withdrawal Policy

4.1 Deposit Terms

Funds can currently be deposited on the hbiji platform via bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳300 (three hundred taka).

• Once a deposit transaction is completed successfully, funds are generally credited to the account instantly.
• No additional charges are applied for deposits.
• Depositing using a third-party bank account or payment method is prohibited.
• In the case of fraudulent or illegal deposits, the account will be closed immediately.

4.2 Withdrawal Terms

• Withdrawals can only be made to the same payment method used for the deposit.
• KYC verification may be required before a withdrawal request is processed.
• If there is an active bonus and the wagering requirement has not been met, withdrawals may be held.
• hbiji reserves the right to suspend or cancel withdrawals in the case of suspicious transactions.
• Banking methods: Withdrawals can be made via bKash, Nagad, and Rocket.

5 Bonus and Promotion Terms

5.1 Welcome Bonus

hbiji offers new users a 120% first deposit bonus of up to ৳8,000. The wagering requirement for this bonus is 10 times (10x).

5.2 General Bonus Terms

• Each bonus offer has its own validity period and conditions, which are stated in the offer details.
• An individual may not claim any single bonus offer more than once.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible after the wagering requirement has been met.
• Not all games contribute equally when wagering with bonus funds.
• Multiple bonus claims from the same household, device, or IP address are not allowed.
• hbiji reserves the right to modify, suspend, or cancel any bonus.

5.3 VIP Program

The hbiji VIP program has four levels — Bronze, Silver, Gold, and Platinum. The weekly cashback rate increases as you move to a higher level. The cashback amounts by level are as follows:

• Bronze: Up to 0.4% weekly cashback
• Silver: Up to 0.8% weekly cashback
• Gold: Up to 1.1% weekly cashback
• Platinum: Up to 1.5% weekly cashback

VIP level advancement is determined based on your overall gaming activity. Details of the benefits at each level can be found by contacting hbiji support.

6 Gaming Rules

6.1 General Gaming Rules

All games available on the hbiji platform are operated according to specific rules. The rules for each game are displayed in the game interface.

• All game outcomes are determined through Random Number Generator (RNG) technology, which ensures fairness.
• If a game is interrupted mid-way due to a technical error, hbiji reserves the right to void that bet and return the funds.
• In the event of a dispute over a game result, the game log and system records will be considered the final evidence.
• Once a bet is confirmed, it cannot be changed or cancelled.

6.2 Sports Betting

For betting on cricket, football, and other sports, wagers can be placed across various markets including match result, over/under, and handicap. If a match is cancelled or postponed, bets will be settled according to the applicable rules.

7 Prohibited Activities

The following activities are strictly prohibited on the hbiji platform. If such activities are detected, the account will be closed and funds may be forfeited:

• Any attempt at money laundering or handling of illegal funds.
• Fraudulent activities such as chargebacks, payment fraud, or providing false information.
• Playing games using software, bots, scripts, or any other automated method.
• Attempting to hack an account, intrude into the system, or breach the security of the platform.
• Misusing bonuses or attempting to gain an unfair advantage by exploiting the bonus system.
• Sharing an account with another user or operating multiple accounts.
• Defamatory or harmful conduct against hbiji or other users.

8 Responsible Gaming

hbiji gives responsible gaming its highest priority. We believe that gaming should be an entertaining experience, not a source of financial difficulty.

• You can set daily, weekly, or monthly deposit limits for yourself.
• The option to temporarily or permanently exclude yourself from the platform is available.
• If signs of gaming addiction or problems appear, seek help immediately.
• Allowing minors to use the platform is strictly prohibited.

For more information on responsible gaming, visit our Responsible Gaming page.

9 Intellectual Property

All content available on the hbiji platform — logos, designs, graphics, text, software, and games — is the intellectual property of hbiji. Copying, distributing, modifying, or commercially using these materials without prior written permission is strictly prohibited.

Content from third-party game providers (including Pragmatic Play, Spribe, JILI, and others) is protected under their respective intellectual property policies.

10 Privacy and Data Protection

Protecting your personal information is of great importance to hbiji. We keep your data secure using SSL encryption and modern security technology.

Full details of how we collect, store, and use your information can be found on our Privacy Policy page.

11 Account Suspension and Closure

11.1 Account Closure by hbiji

hbiji may suspend or permanently close any account without notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Detection of fraudulent or suspicious activity.
• Registration with false information.
• Operating multiple accounts.
• Instructions from legal or regulatory authorities.

11.2 Account Closure by User

You can request to close your account at any time by contacting our support team. Please complete all valid fund withdrawals before closing your account.

12 Changes to Terms and Conditions

hbiji reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of significant changes via email or through the platform.

Continuing to use the platform after any changes will be considered as your acceptance of the new terms and conditions. Therefore, it is advised to visit this page regularly.

13 Dispute Resolution

If you have any dispute or complaint, please first notify our support team directly via 24/7 live chat or email. We will try to resolve the issue as quickly as possible.

For dispute resolution, hbiji's system logs and records will be considered final and binding evidence. In the case of game results or technical errors, hbiji's decision is final.

14 Contact and Support

If you have any questions or uncertainties about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Support available in Bengali 24 hours a day, 7 days a week

Our support team is always by your side. Feel free to reach out for any issue.